FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

How much is Assembly? Is it an hourly Rate? How do fees breakdown?


Assembly prices are piece-rate. Assembly fees are based on original retail value of item and the complexity of the build. Contact us today to learn more!




How can I pay?


We take payment over the phone with our secure system. Our assembly company has been operating for over 15 years and we currently have a 5 star rating with the Better Business Bureau for our assembly work.




Do you offer evening or weekend assembly appointments?


Yes! We do have weekend availability for assembly in some areas across the U.S. Contact us today to find out more!




What can you assemble for me?


Office furniture (desks, credenza’s, hutches, office chair, file cabinets, desk chairs, guest chairs, conference tables, storage cabinets, computer carts etc)

Bedroom furniture (dressers, night stands, beds etc)

Kitchen Island Carts

Dining tables

Entertainment/TV centers (we do not assembly wall-mouted items)

Console/coffee/side tables

Wardrobes/Armoires

Bookcases/Shelving units

Pop-a-shots

Game Tables

Exercise Equipment (treadmills, ellipticals, etc)

Office Furniture (Standing desks, file cabinets, Free-standing White Boards)

Grills

Patio Heaters

Fire Pits

Patio Furniture

Wheel Barrows

Bunk Beds

We do not assemble play yards, gazebos, cribs, or wall-mounted items. We do not do re-assemblies, partial assemblies or finish assembling a partially assembled item




Can you disassemble something for me?


Yes, we can disassemble. Contact us for disassembly restrictions and quotes.




What if a piece is damaged or missing out of the box?


On the day of the assembly, our assembly technicians will order damaged or missing parts from the manufacturer and have the replacement items shipped directly to the customer.




Do you guarantee your assembly work?


Yes, we have a 45 day assembly workmanship gaurantee.




How soon can you arrive for the assembly?


This depends on the assembly tech's availability. Early appointments are generally within a few days.




Do you have an assembly technician near me?


We have hundreds of assembly technicians across the company as we are a nation-wide company. Please call us so we can determine if an assembler is close to you!





Billing & Pricing

Assembly is paid by 

piece-rate!

Payments Accepted for Assembly Work

We accept major credit cards over the phone. Call our customer service department to book your furniture or fitness assembly today!

Cancellation Policy

We require a 24 hour notice of cancellation as a courtesy to our assembly technicians. 

Satisfaction Guarantee

We have a 45-day workmanship guarantee and only use W-2 background checked assembly employees. Your safety is our concern. Our assembly techs are timely, friendly, and professional. 

Locations

We have hundreds of assembly technicians across the country. Want to see some examples of cities we service? Click here.

Our Company

Apollo Assembly is powered by Apollo Retail. Apollo services major big box retailers such as Amazon, Walmart, Ikea, and more!

Head Office

4450 E. Adamo Drive

Suite 501

Operating Hours

Mon - Fri: 8am - 8pm
​​Saturday: 8am-2pm
​Sunday: CLOSED

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855-836-3483

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